In South East Queensland, Logan City Council oversees a total of nine libraries.
When the library service was planning to move to RFID, the project team sought to investigate options for the replacement of reception counters that would complement the new RFID technology.
With a variety of library designs and floor spaces, new service desks needed to be able to adapt to a multitude of situations and tasks, whilst improving the library staff’s work space and enhancing the customer’s library experience.
The Logan project team worked with Paul White, our Director of Design, choosing our YAKETY YAK 1500 Pod; a new generation, height adjustable, roaming / help station, featuring a tapered and highly interactive worktop.
Eighteen YAKETY YAKs were deployed throughout six sites — revitalising front of house areas and spaces within the libraries. Pods were teamed with either our YAKETY YAK Work Module or our YAKETY YAK Support Caddy —providing extra storage and desktop space as needed. RFID pads were installed in special housings under the YAKETY YAK worktops.
YAKETY YAK’s adaptability and friendly disposition complements the new RFID era. Cutting edge furniture teamed with the latest technology is already significantly enhancing service delivery throughout Logan City’s libraries.
“With the rollout of RFID to all of our nine libraries, we were keen to reimagine our library spaces to make them more customer-friendly. The removal of large circulation desks gave us the space and opportunity to replace them with welcome desks at the point of entry and help desks situated close to our customers. Height adjustability allows for optimal interaction with customers while also providing staff with workstations with the option to sit or stand.”